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YIVO is an Equal Employment Opportunity Employer.
Full-Time Program Assistant, Education
The YIVO Institute for Jewish Research, a growing educational and cultural organization with the world’s foremost archives and library devoted to the history and culture of East European Jewry, seeks a full-time Program Assistant to support the work of YIVO’s Education department. This role supports the department’s expanding catalog of annual courses and educational programs, including its Summer Program, the Shine Online Educational Series, and courses throughout the fall, winter, and spring semesters. The Program Assistant is integral to YIVO’s Education team and serves as a primary point of contact for learners of all ages around the world. This is an in-person position based at YIVO’s headquarters in New York City and reports to YIVO’s Director of Education.
Specific Duties & Responsibilities:
- Coordinate scheduling, setup, and execution of in-person and online classes and educational programs; liaise with Center for Jewish History staff regarding space reservations
- Answer inquiries related to YIVO’s educational initiatives by phone and email
- Interface with YIVO’s constituents, volunteers, and course registrants regarding programs and classes; liaise with YIVO’s teaching assistants
- Help manage online educational series: keep up-to-date records of course registration, ensure the delivery of course premium content, and provide technical assistance to students. Provide support in launching new courses in the online series, including building the course website and coordinating video and course production logistics
- Compile statistics and reports regarding participants in educational programs and classes
- Collect billing information, submit invoices to accounts payable, and track payments to vendors and participants in programs and projects; produce financial summary reports
- Maintain knowledge of ongoing departmental initiatives and activities
Qualifications & Experience:
- Bachelor’s Degree (BA)
- 2-3 years' experience working in an office
- Proficiency with Microsoft Office and Zoom
- Skilled use of a PC and Mac
- Excellent attention to detail
- Ability to establish priorities, work independently, and resolve recurring challenges in a timely manner
- A friendly, positive attitude with a willingness to help and learn new skills
- Ability to work with a diverse and intergenerational constituency
- Ability to work some evenings and weekends depending on educational programs calendar
- Good math and writing skills
- Excellent interpersonal skills
- Video editing experience preferred
- Previous administrative assistant or customer service/online helpdesk experience preferred
- Knowledge of HTML and experience building online content a plus
- Knowledge of Yiddish and/or interest in East European Jewish history and culture a plus
Salary & Benefits:
- $55,000-$60,000 (plus overtime as available); generous benefits package includes medical, dental, life, and LTD insurance, a 403(b) with employer contribution, paid time off, and sick leave.
- Location: On-site in Manhattan (near Union Square)
- Full-time
To Apply:
To apply, please email a cover letter and resume to Debbie Calise, Executive Administrator at dcalise@yivo.org.
Please include “Full-Time Program Assistant, Education” in the subject heading of the email.
YIVO is an equal opportunity employer and welcomes qualified applicants of all backgrounds.